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How can distributors maintain a lean supply chain when marketplace turbulence compels them to buffer for hard times ahead? Before the pandemic, accurate forecasting and demand planning made supply chain management somewhat predictable. Distributors within a lean supply chain were able to deliver more customer value with diversified product inventory while reducing operating expenses.  Since the […]

Distributors equipped with the right technology solutions can reduce costs and operational inefficiencies, boost performance and productivity, enhance their employee experience, and even transform the customer journey. But selecting the right technology is only part of the equation. Your implementation strategy is an important factor in determining how effectively any given solution can impact overall […]

The best distributors in the industry make creating a positive employee experience a top priority. That’s because it’s closely correlated with increased productivity. Moreover, companies with satisfied employees also tend to have happier customers.  Having a positive employee experience is also associated with lower turnover, a greater ability to attract top talent for open positions, […]

If the pandemic taught distributors anything, it was that adaptability and technology are keys to success. Technology is required to operate efficiently and compete effectively. The right solution improves customer service and helps your business save money—improving your bottom line. It will also help you weather the storm of supply chain issues, which have pushed […]

Creating an experience that keeps your customers satisfied and loyal to your distribution business requires more today than it did 20 or 30 years ago. Back then, proximity alone generally meant customers were unlikely to defect to a competitor. Today, customers are more educated with more choices than ever, and they are swayed by criteria far […]

Key Themes from the NAW 2023 Executive Summit At the recent NAW Executive Summit, one overarching message was clear: the next frontier of the wholesale distribution industry will require pioneering business leaders to navigate a still uncertain future with a steady hand and a willingness to adapt. For three days, attendees mingled, networked, and collaborated […]

Make a Difference… In almost every career, your success can be tied directly to how well you know the tools of your trade.  For a wood worker, it’s table saws and jigs; for software developers it’s languages, directives, libraries, and technologies.  People who know their tools create success in business.  Those who lack detailed knowledge […]